Final Payment: Due six weeks in advance of your trip, when possible.
Bond: Cash payable on boarding, refunded by mail, less fuel cost, when the Houseboat is returned on time and in good order and condition.
Damage and loss will be charged at cost:
A cash security bond of $300.00 is required on boarding.
This is held in our Trust account for the duration of your holiday. On your return, the boat is filled with fuel and fuel costs are deducted from the bond.
Once the boat has been cleaned, serviced and checked, your bond return amount will be processed and returned to you by cheque. Damage or loss will be charged for at cost.
Cancellations notified more than 90 days prior to departure will be entitled to a full refund of monies paid, less $50.00 cancellation fee.
Cancellations notified less than 90 days and more than 45 days prior to departure will forfeit all monies paid unless the houseboat can be re-booked for its full hire fee, in which case, all monies paid will be refunded less $100.00 cancellation fee.
Cancellations notified less than 45 days prior to departure will forfeit all monies paid unless the houseboat can be re-booked for its full hire fee, in which case, all monies paid will be refunded less $150.00 cancellation fee.
Cancellations must be notified by phone and in writing.
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